The surgery is open Monday - Friday 8.30am - 6.30pm (except Bank Holidays)
We offer prebookable appointments on Monday evenings between 6.30 - 8.00pm and Saturday morning between 8.00 - 11.00am (both clinics are by appointment only).
These are pre-booked only; and we cannot provide for walk in or emergency service during these sessions. Please be aware that nurse and phlebotomy support services are not available during these times.
Birchwood Medical Practice now hosts the Hub Extended Access Surgery between 4pm and 8pm Monday to Friday, and 8am till 12pm on Saturdays. For more information about these appointments, please speak to a member of staff at the Surgery.
If you require urgent medical attention when the surgery is closed please ring 111
Out Of Hours
Whatever time of day, if a condition is life-threatening please dial 999.
In other situations, when the surgery is closed, for health problems and advice, patients are advised to contact NHS Services on 111. (This is a free call even from mobiles as long as you have 1p credit). The service is provided by South East Coast ambulance Service and Care UK).
NHS East Surrey CCG is responsible for commissioning the Out-Of-Hours (OOH) medical service.
The 111 service provides telephone advice. However, if following the initial telephone assessment it is necessary for you to see a Doctor or nurse face to face then an appointment will be arranged with the Integrated Care Ltd OOH service (IC24). This is only for urgent problems which will not wait until the surgery is next open.
There is an Accident & Emergency Department at the East Surrey Hospital, Redhill. This is a district general hospital and can be contacted on 01737 768511
There is also another a walk-in centre (urgent treatment centre) at the Crawley Hospital which can be contacted on 01293 600300 ext 4141.
If you’re experiencing a mental health crisis or know someone who is and you need support, Safe Haven is for you. Mental health professionals are available to talk, listen and help you.
Drop in to Wingfield Resource Centre, St Annes Drive, Off Noke Drive, Redhill RH1 1AU from 6-11pm every day, including weekends and bank holidays.
Visit www.sabp.nhs.uk/savehaven for more information.