We have an excellent team of highly trained reception staff who are here to help you. They have a difficult job to do, with phone calls and enquiries from all directions. When asking for medical attention, the receptionist may ask for a few details; we have trained our staff to adopt this procedure so that we can help you in the most appropriate way. There are at present 13 admin and reception staff who cover all aspects of the running of the practice reception area.
We observe NHS Zero tolerance policy regarding abuse towards our staff.